Strategy & Planning

The journey to a successful product begins with a great roadmap. Capitalize on opportunity with a comprehensive digital strategy.

Gold Microsoft Partner

As Microsoft Gold Partner, we have been recognised as a leader within the partner community and are proud to offer:

  • Expertise in Microsoft based IT services and products including Azure and Microsoft 365
  • Best in-class planning, implementation, and support
  • Training and change management for effective adoption

Digital Strategy

Whether you're redesigning or enhancing an existing solution or developing something entirely new, we bring fresh thinking and approaches to help you clarify and articulate project requirements.


  • Understanding key goals and objectives
  • Understanding your competitors
  • A review of technology options and whether they alignment to business needs
  • Workshops and focus groups
  • Business and technical requirements gathering
  • Persona development
  • User profiles
  • Roadmaps and implementation planning
  • Multi-year financial implications

UI & UX Design

More than wireframes and user journeys, experience design takes a human-centred approach to solving real problems for real people. The end results can critically improve your business.


  • Facilitating Design Workshops
  • Information Architecture
  • Wireframing & Prototyping
  • Content Strategy
  • Standards & Accessibility
  • Visual Design

Usability Testing

Usability testing provides insight into how easy the end solution is to use by testing it with real users of the system. Leveraging the outcome to maximize the optimal experience for our users.


  • On-site and remote usability testing
  • Usability assessment
  • Heuristic evaluations and expert reviews
  • Accessiblity assessments
  • Cognitive walk-throughs
  • A-B testing

Content & Copywriting

Are you certain all of your users can find the information they need when they visit your website? Is the content you are producing representing the message you are trying to convey as an organization?


  • Website content audits­­­
  • Content strategy and governance
  • Content authoring roles and responsibilities
  • Copywriting
  • Workflow

Technology Strategy

Are you clear on how technology can support your business? We can help you define a strategy based on your company's goals and determine a clear road map to achieving your objectives.


  • Technology Audit & Recommendations
  • Strategic Planning
  • Infrastructure Planning & Optimization
  • Operations & Support
  • Development Operations

Project Management

Project Management is an integral component of delivering any project. Bayleaf’s project managers specialize in keeping technology projects on track and bring extensive experience in areas of technology best practices and business.

Our project managers are well-versed in all formal project management methodologies; such as Waterfall, Prince 2, and Agile. This approach provides a structured management framework while maintaining flexibility. Our process reduces risk while guaranteeing you on-time and on-budget delivery.

Training & Change Management

Our approach to change management is structured so as to ensure that any modifications or enhancements to technology and processes are implemented smoothly and thoroughly, and that the lasting benefits of change are achieved.

Documentation, training, and communication are integral components of any successful project. Bayleaf can work with you to develop a plan to identify the most effective tools and channels to transfer knowledge and expertise.

Select clients

We work hard for our clients to build the best products to achieve the best results. As such we have many long-standing relationships built on years of trust.

The British Columbia Automobile Association Logo
Fisheries and Oceans Canada Logo
Sauder School of Business Logo
WorkSafeBC Logo
Doctors of BC Logo
The BC Council on Admissions & Transfer Logo
Douglas College Logo
Baragar Systems Logo
The University of British Columbia Logo
Environmental Operators Certification Program Logo
Community Living BC Logo
Transfer Manitoba Logo
Parks Canada Logo
Medicine Hat College Logo

How can we help?

Connect with us with questions or upcoming project needs